Legal
Privacy Policy
Last updated: 27 February 2026
This Privacy Policy explains how JEFF Exams ("we", "us", "our") collects, uses and protects your information when you use our online mock exams platform, including IELTS, TOEFL and SAT preparation services (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information we collect
We collect the following types of information:
- Account information such as your name, email address, phone number and role (student, teacher, administrator, etc.).
- Exam data including your practice attempts, answers, scores, AI feedback, and teacher comments.
- Usage data such as pages visited, features used, session duration, and basic technical information (browser type, device, approximate location based on IP).
- Communication data including messages you send to us (for example via email or messaging apps).
2. How we use your information
We use the information we collect for the following purposes:
- To create and manage your account on JEFF Exams.
- To deliver mock exams, AI-powered feedback and teacher grading.
- To track your progress and provide analytics to you and your teachers or administrators.
- To improve our exams, AI models and learning experience.
- To communicate with you about updates, support and important notices.
- To maintain the security and integrity of the Service.
3. Legal bases for processing
Where applicable, we process your personal data based on one or more of the following legal bases: your consent, performance of a contract (providing the Service), compliance with legal obligations, and our legitimate interests in operating and improving the platform.
4. Data retention
We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we will delete or anonymize it.
5. Sharing and disclosure
We do not sell your personal data. We may share your data in the following situations:
- With teachers and schools who manage your learning and need access to your exam results.
- With service providers who help us operate the platform (for example, hosting, email, analytics), under appropriate confidentiality and security obligations.
- When required by law or to protect our rights, users, or the public.
6. International transfers
Depending on where you are located, your data may be processed on servers located in other countries. We take reasonable steps to ensure that your information receives an adequate level of protection in all locations.
7. Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, in certain circumstances.
- Object to or restrict certain types of processing, including direct marketing.
- Request a copy of your data in a portable format.
To exercise these rights, please contact us using the details in the Contact us section below. We may need to verify your identity before responding to your request.
8. Children's privacy
Our Service is used by students, including minors, under the supervision of parents, guardians, teachers or schools. If you believe that we have collected personal data from a child without appropriate consent, please contact us and we will take steps to delete the information.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
- Email: info@jeff.az
- Phone (WhatsApp): +994 50 611 91 00